Le micro que j’ai commandé ne fonctionne pas

Dealing with this supplier was a bad experience for the following reasons 1. Delivery payed in full for a product that I was offered delivery date by the supplier, I was then informed that this product was out of stock. I was offered an alternative product that can be sent to me by this deadline. I informed the supplier that the alternative product was much cheaper than the item I paid for in full and I will accept the alternative on condition that I am refunded the balance owing to me. All my efforts with this supplier and Alibaba to receive this refund have come to nought. I still await this considerable refund. Service Extremely poor service, the supplier tried to make out that the alternative product offering was equal to the original offered. I had to show them that the alternative product offering was both cheaper and infererior